This privacy policy is for this website https://stargazeservices.com/ and served by Stargaze Software Design LLC and governs the privacy of its users who choose to use it.

 

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners.

 

Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

 

The Website

 

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all Dubai national laws and requirements for user privacy.

 

What type of Personal Data we collect?

 

We do not collect more information than we need to fulfil our stated purposes and will not retain it for longer than is necessary.

 

The information we collect focuses on your usage of the website. This will include:

  • The device used to access the website
  • Its operating system
  • Connection type
  • IP address

 

When you engage with us on social media platforms, we will use your social media username (if you interact with us through those channels) to help us respond to your comments, questions or feedback.

 

Your name and email address to respond to any enquiries you make when you complete the contact form on our website.

 

What is the information used for?

 

The information we collect about you when you visit our website is used to analyse your activity on the site so that we can administer, support, improve and develop our business. It is also used for statistical and analytical purposes. Ultimately, this will allow us to optimise customer experience.

 

Where does the information come from?

 

We collect your personal information when you interact with us, such as when you visit our website or when you use our ‘Contact us’ form on the website. Information about your use of our website is collected using Cookies. You can disable cookies if you wish to. Information such as your name, email address is collected when you complete the ‘Contact us’ form on our website. We may also collect personal information when you engage with us on social media, complete any surveys we send to you or when you enter prize draws or competitions.

 

We rely on legitimate interest as a basis for processing your personal information when you contact us using ‘Contact form’ on our website or when you engage with us on social media. We carry out a ‘balancing test’ to ensure that our processing is necessary and that your fundamental rights of privacy are not outweighed by our legitimate interest of processing that information.

 

When we collect your information from surveys or entering prize draws, we will ask for your prior consent.

 

Cookies

 

Our website puts small files (known as ‘cookies’) onto your computer to collect information about how you use the website and to improve the users’ experience while visiting the website.

 

Cookies are used to:

  • Measure how you use the website so it can be updated and improved based on your needs;
  • Remember the notifications you’ve seen so that we don’t show them to you again.

 

You will normally see a notification on our website to make you aware that we store a cookie on your file. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

 

Security

 

The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

 

Where is the information sent to?

 

The information is sent to ‘Google Analytics’. The information is stored on the Google server in the U.S. The information is collated via google analytics which is then used by the analytical team in the Marketing team to enhance the user experience when you visit our website.

 

Opt-out

 

In order to provide website visitors with more choice on how data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to stop data being sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not affect usage of the website in any other way. A link to further information on the Google Analytics Opt-out Browser Add-on is provided below for your convenience: https://tools.google.com/dlpage/gaoptout?hl=None

 

For more information on the usage of cookies by Google Analytics please refer to the Google website. A link to the privacy advice for this product is provided below for your convenience: https://policies.google.com/privacy

 

Disabling Cookies

 

If you would like to restrict the use of cookies, you can control this in your Internet browser. Links to advice on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).

  • Internet Explorer

https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

  • Google Chrome

https://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647&p=cpn_cookies

  • Mozilla Firefox

https://support.mozilla.org/en-US/kb/block-websites-storing-site-preferences?redirectlocale=en-US&redirectslug=Blocking+cookies

  • Apple Safari

https://www.apple.com/privacy/manage-your-privacy/

 

Email Newsletters

 

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

 

Subscriptions are taken in compliance with the Federal Law of 2006 Electronic Commerce and Transactions. All personal details relating to subscriptions are held securely and in accordance with the EU General Data Protection Regulations (GDPR). No personal details are passed on to third parties nor shared with companies / individuals outside the company, that operates this website. Under the GDPR, you may request a copy of personal information held about you by this website’s email newsletter program. If you would like a copy of the information held on you, please write to the business address at the bottom of this policy.

 

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list]. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

 

According to the Federal Law of 2006 Electronic Commerce and Transactions, subscribers can un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable, clear instructions on how to un-subscribe will be detailed instead.

 

Social Media Platforms

 

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

 

Users are advised to use social media platforms wisely and communicate / engage through them properly, with care and caution, considering their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

 

This website may use social sharing buttons, which help share web content directly from web pages to the social media platform selected. Users are advised, before using such social sharing buttons, that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

 

External Links

 

Our website may include external web links whose privacy practices are not governed by our company and may differ from those of ours. We encourage you to be extremely cautious before clicking on any external links and to carefully read the privacy policy of any website you visit.

Users should bear in mind that they visit external links at their own risk and this website, its owners and administrators cannot be held liable for any damages or implications caused by visiting any external links mentioned.

 

Contact

 

Questions, comments, complaints and requests regarding this policy are welcomed and should be addressed to the below contact address at m.anees@stargazeservices.com

 

Resources & Further Information